Customer Service
Care and Repair
General Care and Repair Tips
Rotomolded Kayaks Care
Our kayaks are made of high-density superlinear polyethylene, which is virtually maintenance free. A minimal amount of care in storage and transporting will help the kayak maintain a like-new condition for many years.
Polyethylene will become more flexible when in warm conditions such as a hot, sunny day. It is possible for a kayak strapped tightly to a roof rack to temporarily deform at the weight bearing points. Use a rigid bar sport rack in addition to a "kayak cradle" to disperse the weights.
Cleaning
Usually, a
quick rinse of fresh water is all that is necessary to keep your hull
clean and
functioning in good order. This is very important after paddling in salt
water,
or if your boat is outfitted with a rudder system or skeg. Be sure to thoroughly
rinse
the skeg, rudder, rudder cables, and footbraces with fresh water to remove
salt
residue.
Be careful when loading and unloading your kayak. Superficial scratches may occur, but can be removed or reduced by use of a marine boat polish designed for polyethylene hulls. Sanding or use of an abrasive rubbing compound is not recommended.
To keep your kayak shining and minimise the long-term degradation caused by UV exposure, use an ultraviolet protectant.
Warning: Avoid dragging your kayak across the ground to prolong its life and maintain its look and performance. Use two people using the carrying handles to transport the boat.
Basic Repair Techniques
Many people wonder "Can I fix a dent in my kayak?"
Occasionally kayaks of all types will
develop indentations in their hulls - these indentations are sometimes
referred to as "oil canning", because they tend to pop in and pop out
under pressure - similar to an oil can. Typically these indentations are
due to improper storage or transport. Things like storing a boat flat
on its hull or tying it on a car rack so that another boat or the rack
itself pushes against the hull invite such indentations.
To remove a dent, set the boat in the direct HOT sun for a couple
of hours with the dented area exposed. This process should be allowed to
proceed for at least two hours. When the hull heats up, it usually
reforms itself, but you may have to get creative with some weights or
braces inside the boat to push the dents back out. Another method is to
use your hands to push from the sides of the indentation to allow the
center of the dent to pop back into shape. In the absence of HOT sunlight,
another way to remove a dent is to use a heat gun, hair dryer or HOT
water to heat the dented area.
Be careful to only heat the plastic to a
soft state without burning or melting it. This will allow you to push
the dent out and the hull should retain its original shape. The above
methods can also be applied to dents in the side or chine of the kayak.
These are often noticed after the boat is removed from vertical
transport on a roof rack.
To prevent such dents in the future, be sure to store your boat
either vertically, or on its side - never flat on the hull - and to be
mindful of the hull during transportation.
For more involved or larger areas of damage, please contact your
local dealer or our customer service department for proper repair
instructions.
